Who We Are
Silverwork Solutions was founded in 2017 by our CEO, Michael Kaysen and was formed to help the mortgage industry realize the full potential of automation. The Silverwork team believed from the start that achieving this goal would require a new approach to mortgage automation based on AI technology and truly intelligent automation.
The Silverwork team is a group of engineers, architects, and mortgage industry experts that are passionate about intelligent automation and committed to changing the mortgage industry. This team is helping mortgage lenders automate the key parts of the loan manufacturing process through our Digital Workforce Solutions.
We think differently about the challenges of mortgages of the mortgage industry and limitations of the traditional mortgage tech stack. For example, the Silverwork team has organized its product set around Persona Based Bots™ that have a human persona and operate as virtual team members. This helps our clients to reduce training and speed adoption.
We have a unique team of mortgage automation specialists leveraging state of the market technology and committed to our client’s success. We like to think that we’re on the verge of an important change in mortgage lending, and our products and culture reflect that.
Where We’re Going
Our Vision is to realize the full potential of mortgage automation and enable a superior customer experience. The results we have helped our clients achieve over the last several years are only the beginning. We are excited about where we are taking our product set: harnessing the ability of AI and intelligent automation to change the mortgage operating model for the better.
What We Value
We have five core values and we back up these core values with behavior, which in turn reflects our beliefs and inspires others to do the same.
Be Mindful + Think Critically
We consider the big picture through open-mindedness, social awareness, and empathy on a company, team, and personal level. We actively consider, seek, and value diverse perspectives.
Trust + Be Trusted
Assuming good intentions and owning responsibilities and mistakes is the core of this value. Through this, we actively build positive relationships with team members and have patience for the process, themselves, and others.
Collaborate + Communicate
Collaboration is key to success, and communication is key to collaboration. We do this through thoughtful questions and answers, seeking shared understanding from all stakeholders, and readily giving and receiving assistance.
Learn + Grow
Silverwork employees are always seeking self-improvement through diverse knowledge-gathering and skill-building. They are natural mentors and do their best to fully understand issues and any possible solutions so they can learn and grow from mistakes.
Get Stuff Done
We prioritize thorough understanding and anticipating problems in order to complete work effectively and on time. We use all available resources and seek knowledge from all directions, including teammates.
Who We Partner With
We can’t reinvent mortgage by ourselves, which is why we partner with important pillars of the industry.
- Lender Price
- First American
- Arch MI
- Essent Guaranty
- National MI
- Optimal Blue